Colorado SNUG
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dependent fields and simple reference qualifiers

When you use a simple reference qualifier and set a dependent field, how does ServiceNow know what method to use to restrict the choices (e.g. with assignment_group and assigned_to on task.assignment_group)?Asking because we want to replicate this be...

craigtalbert by Giga Contributor
  • 1834 Views
  • 1 replies
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Looking for User Group Meetings

Hi everyone, I work for Verizon and we just implemented ServiceNow last year in our company. We stared with Catalog/Request, Knowledge and Service Portal and this year we are launching Incident and Change, and maybe more.I live in Albuquerque NM, but...

Resolved! Greetings from Northern Colorado

I don't see many posts in this forum from the community north of Denver, so I'll check in.See you around the community!JarodM

jarodm by Mega Guru
  • 1222 Views
  • 7 replies
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Fuji Upgrade

Hi - My company and I are new to Service Now and just went through our first upgrade.   During this process to our Development environment we received over 500 skipped items during the upgrade.   Looking for advise on how to process these skipped ite...

lfultz by Kilo Explorer
  • 849 Views
  • 7 replies
  • 0 helpfuls

Appropriate use for job postings?

Hi there, I'm new to this community. I was wondering if this is an appropriate forum for job postings? I don't want to offend anyone so I wanted to inquire prior to simply posting. If anyone has suggestions, it would be greatly appreciated.

lucietran by Kilo Explorer
  • 653 Views
  • 2 replies
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Resolved! Keep Missing the SNUG Meetings - Can You Help?

Hi There,I keep missing the SNUG meetings and would like to meet everyone soon. Other than "Following" the Colorado group's site, is there some way I can be alerted in advance when the next SNUG is scheduled for us?Thank you,Dan VincentDan.Vincent@pg...

danvincent by Kilo Explorer
  • 722 Views
  • 1 replies
  • 0 helpfuls

Wiki Product Documentation Satisfaction

Hello ServiceNow Community! I'm interested in your candid feedback about our wiki product documentation. I would greatly appreciate your response to any of the following questions. How satisfied are you with our product documentation?How can our prod...

JoeZucker by ServiceNow Employee
  • 862 Views
  • 4 replies
  • 0 helpfuls

First Contact Made

Happy Friday All - Does anyone have a good solution for tracking first contact made?   This solution cannot utilize the the email notification "incident opened for me".   This needs to be a process where anyone who is assigned a ticket, reaches out m...

hblair by Kilo Expert
  • 762 Views
  • 4 replies
  • 0 helpfuls
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