The Zurich release has arrived! Interested in new features and functionalities? Click here for more
Hello Colorado Community! It's that time of year again! I am working with our SNUG Leader to plan our next Colorado SNUG. We have secured a location and we are targeting October 9th. We just need a couple things before opening up registrations. F...
Is there a report available in ServiceNow to find current knowledge articles that have either a missing version or previous version that has been retired? I had an issue with knowledge articles that had multiple versions and the current version could...
Hello Colorado Community! I am working with our SNUG Leader and Steering Committee to plan our next Colorado SNUG. We have secured a sponsor, so I would like to get the date locked in and promotions started. Currently, we are targeting latter Octob...
Join ServiceNow & INRY for a Lunch & Learn to hear from peers and NOW experts about how ServiceNow enhances employee experiences with innovative digital workflows. Unlock Efficiency Across Departments: Learn how ServiceNow streamlines workflows fr...
I am looking for information on how Scoped Knowledge Bases are used and Knowledge Blocks.Has anyone used either of these Knowledge Management options? What has been your experience with them?Were you able to limit read access to specific groups?I ha...
Hey all, Just wondering is planning to attend Knowledge 2024 this year? Are you planning to take any ILT courses before the main event? I took one last year, and found it extremely valuable, so I would highly recommend that, if given the opportunit...
Want to see if your bracket can compete against Gen AI, ServiceNow’s Chief Innovation Office Dave Wright, college basketball experts…or a 4th grader? Well… shoot your shot! Join the ServiceNow March Madness Bracket Challenge!  Fill out your brack...
That's it. That's the question. We're looking to reward people for engaging with the Idea Portal and would like to know who upvote on ideas.
Join ServiceNow and Thirdera at Arrow Electronics for our Colorado SNUG in-person, next week! In addition to the SNUG, we will also have an optional pre-snug workshop. Please see event details below! AGENDA: 09:00 am Check-in and Breakfast for Op...
Hello SNUG Members! We're excited to announce Registration for our upcoming in-person Colorado SNUG and Pre-SNUG workshop on Thursday, November 16, 2023 in Denver! This meeting will feature an exciting agenda of user speakers, updates from Servic...
We are excited to announce an upcoming SNUG! I am excited to announce we have started planning our next Denver SNUG! The SNUG will be sometime in November. We already have a sponsor lined up, so if you are interested in presenting or hosting the S...
Colorado SNUG Community members are invited to the upcoming ServiceNow Summit on September 20th at Coors Field in Denver! The Summit is a 1-day local event that’s focused on providing ServiceNow customers with the insights, information, and access ...
Join us for a ServiceNow Dine & Dash Networking Event in Denver! Dash in, meet and greet with Creator and Employee Workflow account team, mingle over a few appetizers and drinks, and dash out with dinner to-go for your family. During our time, we w...
Join us on Wednesday, March 1 at Coors Field for an in-person event: Hit a Homerun with CX + Low code apps for best-in-class service. In today’s increasingly turbulent business environment, there are two paths to remaining competitive. One is to di...
I installed CSM integration with the Request management plugin, and whenever I submit a catalog item, a case is getting created. Great! It also copies the Requested by to Contact. copy the short description, but it will not sync the additional commen...
