When you first encountered the ServiceNow ecosystem, what felt confusing and what helped it finally click?

 

Maybe it was understanding how products relate to reach other. Maybe it was figuring out where to learn. Or maybe it was realizing how the Community fits into the bigger picture.

 

If you're still getting oriented, the ServiceNow University course and the foundation resources shared earlier this week are a solid starting point.

 

If you've been here awhile, your perspective can genuinely help someone else navigate more confidently. One community member, @Maik Skoddow, shared his own journey in an article called Knowledge Resources to Go, which he originally created to help people who felt overwhelmed by the sheer number of resources available. He continues to update it over time, and it's a thoughtful example of someone turning their own confusion into clarity for others.

 

If you've found something that helped you connect the dots, share it here. Someone else may be looking for exactly that.

 

Next week, we'll build on this by looking more closely at what lives where across the platform and how to prioritize without trying to learn everything at once.