Join us on June 16 at 8 PM ET/5 PM ET for a trainer-led session with Gavin Lowe, where we'll discuss practical ways practitioners can begin building deeper, more intentional areas of expertise.      How do you get from a basic level of understanding to a higher level? There is no perfect answer, but this session will explore real world possibilities that go beyond expertise in the ServiceNow tool. The knowledge of the tool itself is not enough to fully become a specialist.  In this session led by ServiceNow technical trainer Gavin Lowe, participants will hear real approaches to getting to the next level by discussing the successful strategies that we have used to become better in areas we were previously weak. The goal of this session is to motivate and empower you to improve your scenario. We will discuss multiple points of how to get started.    Register Here ... View more

Hi Everyone   I want to attend user reserch session .can you tell me which types of qustion asking . ... View more

JumpStart: CSA Pathway was built for professionals who want structured learning, real expert guidance, and a genuine learning community — just delivered in a way that fits around work and life. And when you complete it, you'll be ready to sit the ServiceNow Certified System Administrator (CSA) exam at 50% off the standard price.   Over the past two cohorts, 50 learners across Australia and New Zealand (ANZ) — IT admins, platform managers, consultants, and career-changers — have taken this path. Cohort 3 is now open.   How JumpStart works   Built by Lumify Work, in partnership with ServiceNow University, JumpStart blends the flexibility of self-paced content with the support structure that makes instructor-led training so effective.   Each week, you work through practical, hands-on content at your own pace — then come together with your cohort for a live one-hour session led by a certified ServiceNow expert. You get your questions answered, your understanding sharpened, and the motivation that comes from learning alongside others.   Duration: 12 June - 20 July 2026 - 5 weeks (4 weeks of learning + 1 week of exam preparation). 2–3 hours per week. You're never on your own.   And at the end of it? You'll be exam-ready — with a discounted CSA voucher waiting for you at just $250 AUD (ex GST). That's half what you'd normally pay.   JumpStart suits you if: You're interested in instructor-led training but can't commit to a multi-day course right now You've tried self-paced learning before but struggled without structure or support You're new to ServiceNow and want a guided, community-based starting point You want to work towards CSA certification without paying full exam price You're a team lead looking to build internal capability without taking your team offline for days at a time No prior ServiceNow experience needed.   How to register Spaces are kept small deliberately — to protect the quality of coaching and the cohort experience. Visit the Lumify Digital Hub Log in or create your Lumify account Find the ServiceNow JumpStart course page and register → Secure your place in Cohort 3 — and your path to CSA certification   Please note this is available for learners based in Australia and New Zealand only right now.  ... View more

A new series for community members interested in strengthening their professional and leadership skills. ... View more

Join us on June 9th at 1 PM ET/10 AM PT for a conversation with Saaniya Chugh on building a more intentional career journey within the ServiceNow ecosystem.    Register Here     Most people don't plan their way into a ServiceNow career -- they find themselves in it. But the difference between practitioners who plateau and those who grow strategically often comes down to a handful of deliberate decisions made at the right moments.   In this session, Saaniya Chugh draws on her journey from being placed on an ITSM Tools team in 2015 with no prior platform knowledge to becoming a ServiceNow SME and published author. She'll share practical frameworks for mapping your career path, stacking skills intentionally, and navigating the transitions that matter - whether you're moving from Admin to Developer, BA to Consultant, or Generalist to Specialist. Expect honest career talk grounded in real ecosystem experience. ... View more