CIS-ITSM Course Instance - No Service Builder

sanchezmari
Tera Contributor

3 weeks ago

Hello,

I am currently working on my CIS-ITSM certificate and am taking the my learning course CIS-ITSM. While doing the labs I realized that I have no SERVICE BUILDER  in my instance. It seems to be a big part of the labs so I'm not really sure where to go from here. I tried terminating my instance multiple times but nothing has changed. Any help with this issue would be much appreciated! 

0 Helpfuls
  • 437 Views
3 REPLIES 3

AndersBGS
Tera Patron

3 weeks ago

Hi @sanchezmari ,

 

Have you looked through the training material that you somewhere should go to the plugins and install: sn_service_builder

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

0 Helpfuls

sanchezmari
Tera Contributor
In response to AndersBGS

3 weeks ago

Hello @AndersBGS ,

 

I attempted to install the plug in recommend but I keep receiving a failed to install message. I tried the different versions all with the same result. One of my coworker is also working on the ITSM course and also has no service builder in their instance. 

0 Helpfuls

Bastian_DEGIT
Tera Contributor
In response to sanchezmari

2 weeks ago

I've got the same problem. There is no Service Builder installed and I can't install the plugin, and there is no difference which version I choose. All ends up with the failure that it is not installed. 

0 Helpfuls