Community Central

Featured More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here!

More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! Last year, you showed us what was possible with the power of Build Agent. The apps you created, the prompts you shared, and the ideas you brought to life using Build Agent insp...

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Featured What's New in Enterprise Architecture?

Enterprise Architecture — Feature Spotlight Each month, we highlight newly available key capabilities in Enterprise Architecture. Newest feature highlights are always at the top. Index MonthReleaseFeature(s)April 2026AustraliaAI-Powered Diagram Cha...

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Featured Knowledge 2026: What I’m Actually Focusing On (and Why It Matters)

Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) I’ve been to enough Knowledge conferences now that I’ve stopped trying to attend everything. Early on, I used to pack my schedule, run between sessions, take notes… and honestl...

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Featured I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon

I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon! I work as a ServiceNow Architect at GlideFast Consulting, supporting clients across industries with implementations in HRSD, ITSM, and platform architecture. For ...

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Featured Add the Vibe Code Lounge to your Knowledge Agenda!

The Vibe Code Lounge at CreatorCon Is Exactly What It Sounds Like Grab a coffee. Build something real. Walk away with a working app, and maybe a pretty sweet mug. The Vibe Code Lounge, sponsored by NVIDIA, is one of the most hands-on activat...

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I need to create a POC for Advanced work assignment using Agent schedule without Agent workspace.

I need to implement a POC using incidents for Advanced work assignment using Agent schedule without Agent workspace.Is that possible OOB without any customization. Customer doesn't want to use the agent workspace and set their availability; they wan...

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Engagement Messenger in my third party website page

Hi,I copied the embed code in my third party website page but I get the error message: I created following cors rule:and following HTTP Response header: Do you have any ideas why I get the error message? Thank you!

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Not able to edit or modify Change - Standard - Proposal Out of the box flow

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REMEDIATION TASK RULES CONFIG

Hi there, I am trying to explore the configs for USEM workspace and have been having a hard time creating a new remediation task rule where the issue I am facing is the save button staying greyed out. I'd like to know if this is a common issue or hav...

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Application Vulnerability Response
Configuration Compliance
Unified Security Exposure Management
Vulnerability Response

Resolved! Now Support and stats.do Out of Sync

Hello all! This is likely minor, but I just noticed something odd in our test instance. I was submitting an automated request on the Now Support site and noticed that our test instance showed it was on Australia EA1. We have Australia on our dev in...

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Blank flow execution since upgrade to Zurich patch 7

Since upgrading to Zurich patch 7 I've been unable to display my flow executions. This is all I see whenever a open ANY flow execution now. I've tried:repairing pluginsclearing cachecopying and simplifying flowscancelling stale flows (Dev/Test)displ...

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Attachment Preview Issue on the Incident

Hello,we are experiencing an issue with image attachments in ServiceNow. So when customer is sharing the imgae of two different type:.jpg files are displayed correctly in both Workspace and Classic UI as preview.jpeg files are not previewed (in Works...

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Resolved! Copy custom variable in record producer to OOTB record producer attachment

Hey! In a record producer I have a custom variable of type attachment called 'bifoga_fil':So I want to copy this to the OOTB attachment on the record producer in the back-end, so that the attachment is visible in the banner above and in the logs. I'v...

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Blank Flow Execution tab since upgrading to Zurich patch 7

Since upgrading to Zurich patch 7 I've been unable to display my flow executions. This is all I see whenever a open ANY flow execution now. I've tried:repairing pluginsclearing cachecopying and simplifying flowscancelling stale flows (Dev/Test)displ...

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Clear authorization header on rest call redirect

Hello, I am calling a third party API get method that redirect to AWS API.My call is done using REST step in a Flow and ends with this error: <Error><Code>InvalidArgument</Code><Message>Only one auth mechanism allowed; only the X-Amz-Algorithm query ...

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Problem Tasks redirecting to Parent when clicking on Start Work UI Action

I thought this would have been an easy task.Our Problem Manager would like us to modify the OOB UI Action "Start Work".Currently, when you click this button, the state changes to "Work in Progress", closes, and redirects the user to the Parent Ticke...

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generate csv file

hi i'm trying to generate through flow designer as flow it working but it not generate through rtask var rowsFromRequest = [];var row = '';var returnBox = new GlideRecord('sc_req_item');if(returnBox.get(fd_data.trigger.request_item.sys_id)){ v...

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Approval of order guide "New Hire IT Hardware"

I want to know where is set to trigger approval in this order guidethis order guide automatically trigger approval, where is this set ? how can I modify it ?for personal training and learning

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in workspace, i want to activate option Delete all to attachment

Im in yokohama version, i want to add a option to "delete all" behind the option "download all" in workspace, anyone knows how can activate it?I read that in my version, i can activate the option

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Approval of order guide "New Hire IT Hardware"

I want to know where is set to trigger approval in this order guidethis order guide automatically trigger approval, where is this set ? how can I modify it ?for personal training and learning

Question