Hi and welcome to our newly created Community Central Hub! This is your go-to resource to find out what's happening in our ServiceNow Community, from our updates to best practices on maximizing your overall experience here. We will also be buildi...
CSA is transferring to AI system administrator?I was preparing for the CSA exam, and I have a business development background, a non-IT background. I completed the ServiceNow System Administrator Fundamental course here in ServiceNow University. I go...
When I search for a user name in AI Search in ServiceNow, the hyperlink is not appearing. my instance is in austrial release.
Hi All, My lab instance has been terminated, and the “Request Lab Instance” option is currently disabled. Could you please help me understand how to request or activate a new lab instance?
Will this and the following Webinar be recorded? And were can I find it?Thank you for your help
We found that the state of Approval records related to Request records are being changed from requested to not_required and we thought that this may be due to the Request records being changed by the system to inactive for some reason. Upon further i...
I have a case (sn_customerservice_case) which has a child task that I don't want to close until a mrvs on the parent is not empty.I have created a Before Update Business Rule and while this appears to validate correctly if I attempt to close the chil...
Hello Everyone, Iam working on ATF. While automating a test script, I have come across a scenerio where i have to add multiple CI under a change request. I was able to go and click on add button on the affected CI's related list. Im not sure how to s...
Hello, we are exploring SAM ( Software Asset Management ) .Is Discovery is a required tool for SAM? Is Discovery allows us control our CMDB? or it updates the CI meta data automatically based on the scaning ? Can we configure Discovery to make a cont...
How can one make this the default for all users for HR Cases?
Is there a possibility to fix the upgrade error to my PDI dev189201?
Hello, My Dev IDP is offline - dev366463. I am tempted to release it and request a new one - but I would prefer not to loose its data. Is the instance recoverable? Shane
I'm trying to use REST API to pull data from ServiceNow, particularly the data shown in Activities section for the incidents/changes/requests I have. I'm using the table API (/api/now/v1/table/:table_name?sysparm_query=xxx) to find and retrieve data....
Hey everybody! Wanted to introduce Amaze to anyone who hasn't come across it yet.Amaze is a knowledge article builder built for ServiceNow, designed to give knowledge authors a better way to create, format, and maintain content inside both the platfo...
Hello,I would like to know where can I find official ServiceNow COMMs when a plugin is deprecated, with the migration technology that replaces it and the steps to successfully migrate it. Kind regards
From since today morning IST my ( dev285693) is not waking from Hiberanation.Could you please check and resolve this issue ?