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Can't reset a password to access Inkling library ebook.

I did some training in SNOW quite a few months ago.  Now embarking on some more, I am attempting to sign in to access my Inkling e-book for this new on-demand course, and it won't send me a new password link when I use the 'forgot my password' option...

Frewie by Giga Contributor
  • 1206 Views
  • 7 replies
  • 5 helpfuls

Building a report for password resets

Hi all, looking at building a report servicenow that captures all password reset data in the UK&ROI over the last 6 months. Would be good to see it the data for each platform and if we can see if a Knowledge article has been used or not.So far I have...

Baileyi by Giga Contributor
  • 142 Views
  • 1 replies
  • 0 helpfuls

Static Choice Configuration

I am trying to configure a series of options to be displayed side by side, as shown in the attached image. I have tried to do this using Static Choice, but I have not been able to get them to display that way.Could someone tell me if it is possible t...

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GuillermoAF by Tera Contributor
  • 320 Views
  • 3 replies
  • 0 helpfuls

How to Create Schedules

I believe ServiceNow's standard schedules are configured for the US. This time, I want to create a schedule aligned with the Japanese calendar. Is manually creating the schedule the only option? Also, how should substitute holidays be set up? Will ma...

SotaT by Tera Contributor
  • 270 Views
  • 4 replies
  • 0 helpfuls

Banner logo is not displayed for all users

I have uploaded the banner logo under Basic Configuration and Basic Configuration UI16, and also updated it at the company level. But the custom logo is visible only to admin users, while other users still see the default ServiceNow logo, even after ...

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Karthik152 by Tera Expert
  • 548 Views
  • 6 replies
  • 1 helpfuls