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CIS ITSM

sanjayk14
Tera Contributor

SNPI Story 3 - Configure Groups for HHD Users task link 

can you anyone help with the lab I mentioned, My task is not getting validated I did all the steps corrrectly. I'm getting the below error
Did you correctly add the hhd_admin role with to the HHD Admins group?

1 ACCEPTED SOLUTION

Hi @sanjayk14 ,

 

Make sure name of the Role is hhd_admin and group name is HHD_Admins. 

_ is missing from name in your screenhot.

 

Please appreciate my efforts, help and support extended to you by clicking on – ā€œAccept as Solutionā€; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

View solution in original post

6 REPLIES 6

Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @sanjayk14

 

Please provide screenhot so that we can see what is the issue?

 

 

Please appreciate my efforts, help and support extended to you by clicking on – ā€œAccept as Solutionā€; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Screenshot 2025-11-03 134318.png

Hi, I have shared the screenshot of the error. Please have look I would like to get prompt reply actually my instance is about to expire.

Hi 

 

Please share screenhot of the configuration where you added the role and group and make sure name of the Role is hhd_admin and group name is HHD_Admins.

 

Please appreciate my efforts, help and support extended to you by clicking on – ā€œAccept as Solutionā€; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025