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CSA Exam Related

RajuPachamatla
Tera Contributor

Hello , Pertaining to the CSA examination's multiple-choice section, I wish to inquire whether partial credit is awarded for answers that are partially correct, or if such responses receive no marks whatsoever.

 

3 ACCEPTED SOLUTIONS

GlideFather
Tera Patron

Hi @RajuPachamatla,

 

there's no such a thing as partially correct, you either have it correct or you don't, nothing in between.

 

I remember a question with 7 answers and you were supposed to select 5... if you selected 4 correct and 1 incorrect, it was not a correct answer and evaluated so.

 

for the CSA, most of the questions are ABCD and just one is correct, there might be a few but not too many with selecting more than one and you are always told how many are expected - "Select 2 answers" for example...

 

So you don't need to worry about this. And good luck!

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


View solution in original post

Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @RajuPachamatla ,

 

Frankly speakin -there is no such written guidelines available that how the marks are given so no one can reply it exactly but yes, as per our expereince and understanding - No partial correct points will be given.

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

View solution in original post

Bhuvan
Giga Patron

@RajuPachamatla 

 

Partial marks are not awarded for multiple choice questions. You need to answer all choices correctly to be awarded mark for the question.

 

You can refer below documentation link section for more details

 

https://www.servicenow.com/services/training-and-certification/journey/#/lessons/VlL6wxYvEjMjCGwx-HE...

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

View solution in original post

3 REPLIES 3

GlideFather
Tera Patron

Hi @RajuPachamatla,

 

there's no such a thing as partially correct, you either have it correct or you don't, nothing in between.

 

I remember a question with 7 answers and you were supposed to select 5... if you selected 4 correct and 1 incorrect, it was not a correct answer and evaluated so.

 

for the CSA, most of the questions are ABCD and just one is correct, there might be a few but not too many with selecting more than one and you are always told how many are expected - "Select 2 answers" for example...

 

So you don't need to worry about this. And good luck!

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @RajuPachamatla ,

 

Frankly speakin -there is no such written guidelines available that how the marks are given so no one can reply it exactly but yes, as per our expereince and understanding - No partial correct points will be given.

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Bhuvan
Giga Patron

@RajuPachamatla 

 

Partial marks are not awarded for multiple choice questions. You need to answer all choices correctly to be awarded mark for the question.

 

You can refer below documentation link section for more details

 

https://www.servicenow.com/services/training-and-certification/journey/#/lessons/VlL6wxYvEjMjCGwx-HE...

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan