DemoHub application not present on my demo instance

AngelosV
Tera Contributor

I have just zBooted my demo instance, which is on Yokohama.

 

The DemoHub application does not seem to be present.

 

I cannot  find it in the Application Manager and ironically the instruction I find online say that I should navigate to DemoHub (?!?!?)

 

Any ideas on how to fix this?

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AngelosV
Tera Contributor

Thanks. Sometimes the answer is right in front of your eyes. 

Ain't that the truth, @AngelosV😆 Happy I could help.

Dale Chalfant7
Tera Contributor

ServiceNow to confirm, you *can* load demohub on a PDI, you do so through Partner Success having the sales or pre-sales role. However, it would seem that PDI outbound IP ranges are not permitted for demohubreceiver.service-now.com. This means that while you can install DemoHub on a PDI, you cannot load any of the demos (they come from demohubreceiver.service-now.com).

 

While you used to be able to use a PDI for DemoHub, it strongly appears like that is no longer an option and you need to have a demo instance. It seems that PDIs are blocked from accessing the demo packages (plugins and demo data).