Sometimes i can drag an image into an incident and sometimes i can't, like right now. Trying to drag or copy a snippit(even tried to move to an email first) and can't. I'd rather have in body of incident then as an attachment when possible.
Is there a trick i'm missing or why can i sometimes drag an image over and other times I can't? Does it have to be a certain type of image and can't be other types?
