Error loading Instance

hemabhujbal
Kilo Contributor

‎05-25-2025 10:42 PM

Hi Team,

 

When I try login to PDI instance, it is giving me error as  "We were unable to assign instance to you. Please Retry Now.

 

Can you pls help to get it resolved.

 

Thanks.

 

 
 

 

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Ram97
Tera Contributor

‎05-26-2025 05:34 AM

Hi @hemabhujbal,

Which version of instance are you requesting. Ideally it will allow you to have latest version of instance within no time. If you are requesting a older version, then you will get this error. 
I tried requesting one now and it spin up one for me.

 

If problem persists still, maybe logout and login back and try again, still an issue try in different browser.

 

Regards,

Ram Ardhani,

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AndersBGS
Tera Patron
Tera Patron

‎05-26-2025 11:12 PM

Hi @hemabhujbal ,

 

ServiceNow is currently experiencing issues with PDIs, which could lead to the issue that you're facing. As there is no support available from a user perspective, please wait and it should get sorted out in some time.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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