Finding scripts

[bhattahemas]

how to find what scripts are running in the background when we perform anything like clicking an ui action button, a modal opening and the record is changing state to close complete but in the ui action is is not defined, updating the state to close complete is done through another script

[Tanushree Maiti]

Hi @bhattahemas 

You are getting Modal pop-ip , because it is defined somewhere in your UI action with GlideModal .

For pop-up page it is a UI page.

e.g  a line in UI action 

var gm = new GlideModal('ui_page_name', false, 400);  

First for better understanding GlideModal, refer :

  https://www.servicenow.com/docs/r/zurich/api-reference?topicPivot=crapiref-c_GlideModalV3API

https://davidmac.pro/posts/2022-02-08-glidemodal/

https://www.servicenow.com/community/itsm-articles/how-to-open-a-ui-page-in-a-popup-window-glidemoda...

GlideModal API for use in the native back-end UI. It has replaced the deprecated GlideWindow and GlideDialogWindow API's.

[miftikhar20]

Hi @bhattahemas ,

You can check the code of UI action it must be calling some UI page, and some kind of script i.e. client script, script include, etc. You will find the code related that state change somewhere in that script. 

If my response helped, please mark it as the accepted solution so others can benefit as well.

[GlideFather]

Hi @bhattahemas 

i would check business rules applied on that table.

if you have, you can try /code slashcommand with SN UTILS browser