How can you download ODBC drivers without a support contract or organizational access?

SaiPS · ‎02-27-2026

I’m currently unable to download the ODBC drivers because the portal requires a Now Support ID to proceed. At the moment, I am not associated with any organization and therefore do not have a Now Support ID.
Could you please advise on how an individual user without organizational affiliation can access or download the required ODBC drivers?

CFrandsen · ‎02-27-2026

It's been a long time since I didn't have company affiliation.
But if my memory serves me correct, you should be able to access the store using your ServiceNow ID.
Have you tried to login?

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SaiPS · ‎02-28-2026

I was able to log in successfully; however, the system automatically logs me out and displays a message indicating that a Now Support ID is required to proceed. Since I am not currently associated with any organization, I do not have a Now Support ID.

SaiPrashanY · ‎03-01-2026

Thank you very much, Frandsen, for sharing the driver. It was extremely helpful in completing my exercise and strengthening my understanding. I truly appreciate your support and assistance.

CFrandsen · ‎03-01-2026

@SaiPrashanY Happy that it helped you out.
feel free to accept the answer, so we can close the topic.

and remember to pay it forward 😉

 If this pointed you in the right direction, hit Helpful to spread the good vibes.
✅ If it cracked the case for you, mark it Correct so the next person doesn’t have to reinvent the wheel.