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How can you download ODBC drivers without a support contract or organizational access?

SaiPS
Mega Contributor

I’m currently unable to download the ODBC drivers because the portal requires a Now Support ID to proceed. At the moment, I am not associated with any organization and therefore do not have a Now Support ID.
Could you please advise on how an individual user without organizational affiliation can access or download the required ODBC drivers?

8 REPLIES 8

SaiPrashanY
Giga Contributor

Thanks again, Frandsen! I’ve accepted the answer. And absolutely — I’ll be sure to pay it forward and help others whenever I can. Really appreciate your support 🙂

@SaiPrashanY  - Answer marked as helpful, but still "open". 
So please see if you can mark it as accepted 😄 



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ashleyharve
Tera Contributor

Downloading ServiceNow ODBC drivers without a support contract can be frustrating. I’ve run into this before when setting up reporting integrations. The downloads are usually restricted behind the ServiceNow support portal, so without access you typically need someone with a valid account to retrieve the driver package. Sometimes older versions are already bundled with reporting tools or existing installations, which can help in a pinch.

quintinmorrow
Tera Contributor

Getting the right ODBC driver without an active support account can definitely be frustrating. Ran into a similar issue once while setting up a data connection for reporting. Sometimes older downloads are still available through documentation pages or mirrors, but it often takes some digging. Community threads like this are helpful because someone usually finds a workaround eventually.