How to differentoate sc_request table with REQ from different catalog items .

[MThomas1]

Hello,

we have REQ-RITM-SCTASK generation  configured with 2 different catalog items , 1 for access purpose used by 1 division and 1 for license management purpose used by another division. 

There are dasbhboards which has REQ reports. 

How can we differenciate REQ belong to different catalog items , in our case 1. access vs 2. license ? So the dashboards will reflect individual REQ numbers? 

What are the options? Best practice? 

Thank you.

[Ankur Bawiskar]

@MThomas1 

REQ doesn't hold catalog item name

So do reporting on RITM and show REQ number in list if you want

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏