How to increase number of items in Global Search recent dropdown (more than 5)

FLVSomrad
Mega Contributor

Hi everyone,

I’m working with Next Experience UI and trying to increase the number of results shown in the Global Search dropdown (recent/typeahead results).

I found that it's possible to increase the number of results on the search results page by updating the “Tab overview items per section” field in the Workspace Global Search Configuration [sys_aw_global_search_config] table.

However, this only affects the full search results page, not the dropdown that appears while typing in the global search.


So my question is, is it possible to increase the number of items shown in the recent search/typeahead dropdown (currently limited to around 5)?

 

Thanks in advance!

 

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @FLVSomrad 

 

Check this KB: KB0727822 How to change the limit on number of results displayed in the dropdown on the Typeahead se... 

 

Description


Change the number of results displayed in the dropdown on the Typeahead search widget in Service Portal. 

Procedure


1. Go to the page with the typeahead search. 
2. Control right click on the widget. Go to Instance options: 
3. In the Typeahead Search field add the limit : 

{limit:'5'} 

4. This will limit the number of searches to 5. You can also change this to a number as per the business requirements.

 





 

Applicable Versions


ALL

Additional Information


Typeahead Search Widget

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Hi, thanks for the reply, but that applies to the Service Portal widget. I’m referring to the Global Search in the main instance, as shown in the screenshot.