How to open "true" homepage UI in PDI Yakohama
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06-25-2025 01:04 AM
Hello all!
I have got a new PDI (Yakohama) and I faced out a problem. When I try to open my instance, I always redirect to App Engine Studio.
I would like to share with you "how to sort out this problem".
Instruction
Step 1. Go to https://dev<your_numbers>.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=b2520661c61122810109f28b849bc1a6
Step 2. Change /now/appenginestudio/home on /now/nav/ui/home .
Thanks!
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06-25-2025 01:33 AM
Hi @Nikita Yakovlev ,
That's something even, I faced.
You can go to ServiceNow Developers , Login and under your Profile on top right corner, once you click you will find: Change User Role", click on that:
Then, select "Admin"
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
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06-25-2025 03:30 AM
@SANDEEP DUTTA Thank you for you answer!
In my case the user role was Administrator.
I have researched different cases.
Number | Case | Action | Result |
1 | I have a new PDI (Yakohama). In "change user role" Admin is default option. Open PDI and get homepage. | I try to open my PDI in the internet browser. | I see page with App Engine Studio. System property "glide.login.home" has value "/now/appenginestudio/home". |
2 | I would like to open App Engine Studio when going to PDI. | In change role setup "App Engine Studio Creator".
| I see page with App Engine Studio. System property "glide.login.home" has value "/now/appenginestudio". |
3 | I would like to open navigation menu when going to PDI. | In change role setup "Admin". | I see page with navigation menu. System property "glide.login.home" has value "ui_page.do?sys_id=e51b969e93162210db257fddfaba1032". |
Result: I see role Administrator in the setup app, but I get homepage with App Engine Studio.
We have a workaround for this issue via the Settings app, but it may not be obvious to new users.
I see incorrect settings on the developer portal.
I think that attached file contains an entry with an invalid value.