Instance Offline

[AnuradhaV]

Hi ,

It looks like my instance is offline, can anyone help me on this

[glideFather]

ahoy @AnuradhaV,

navigate to https://developer.servicenow.com/dev.do#!/manage-instance  and click the Refresh button:

Read this article to learn more states in PDI: [GF#5] PDI in Offline state: Resolving Error 502 Bad Gateway (snow_adc)

[Tanushree Maiti]

Hi @AnuradhaV 

If your Personal Developer Instance (PDI) is showing as offline, it is usually due to

extended hibernation

OR

scheduled server maintenance.

Will suggest you wait patiently for couple of days. If still its not waked up, release the instance and request a new one .   

If your  your Servicenow Developer PDI  has been stuck in a "launching," "waking up"  or not getting online state for more than 24 hours, then  I will  advice you  to release the instance and request a new one .   

As you know there is no support available for PDI.

[AnuradhaV]

Hi @Tanushree Maiti 

I have done that but  I'm on waitlist since then.