Interactions ticket in SOW is stuck on loading

JaronS
Tera Contributor

Hi all,

 

 

I have a UI Formatter created for Interactions so it's shows copy of all variables inputted by user. The UI Macro it's using is com_glideapp_questionset_default_question_editor. 

 

The variables show up within the Classic view, however when I try to load the same ticket in SOW, the page just keeps loading. Any suggestions on where I should investigate what's causing this to occur in SOW? The UI Formatter works just fine with Incident (both Classic view and SOW).

 

Any help is much appreciated. Thank you!

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