Hi,
First time posting.
I am trying to create a line graph in my report where each line represents a separate year. However, I am unable to do this because there does not appear to be a “year” dimension available—only the opened date. Is there a way to drill down or derive the year and month from the opened date?
Currently, when I filter for records opened between 01/01/2024 00:00:00 and 31/12/2025 23:59:59 and create a line graph, I get a single line spanning 24 months. What I am looking for instead is two separate lines—one for 2024 and one for 2025—each covering the same 12-month period. This would allow us to compare month‑by‑month trends year over year and clearly see what has increased or decreased.
I suspect this limitation may be related to my access level, but I wanted to check whether this type of breakdown and visualisation is possible in ServiceNow (Zurich).
Thanks
