Loaner Equipment rental options for snow?
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02-21-2025 11:09 AM
Hello!
I work as an AV equipment manager. Our department maintains 200+ Cameras, microphones, lighting equipment, laptops, and accessories.
We use ServiceNow for the IT Support side of our business but currently utilize a program called WebCheckout to maintain our inventory and allow customers to create reservations / track return times and automate late equipment return request e-mails.
Our company would like to move to SNOW to utilize one single system for all of our inventory. Does anyone have any recommendations or examples for how we can utilize SNOW for these features?
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02-23-2025 07:32 PM
Hi @BrianKramer
ServiceNow IT asset management will help to maintain and track your hardware asset inventory with details of model categories, model information, assignment and stock rooms etc.
you can also leverage Hardware catalog and appointment scheduling features for users to place order and schedule time for pickup or return. Leveraging ServiceNow for your requirement will definitely in automating your processes.