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Long UserID

Diego Zuniga
Tera Contributor

3 weeks ago

We currently have a user with a very long User ID, which is causing an issue when uploading files through the Attachment widget in Catalog Items.

The user's User ID is:

name1name2.lastname1lastname2@email.com

Due to its length, the system does not allow attachments to be added.

However, I cannot modify the User ID because doing so would impact the user's access to the environment and could also affect SSO authentication.

What options do I have to resolve this issue without changing the User ID?

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5 REPLIES 5

Danish Bhairag2
Tera Sage

3 weeks ago

@Diego Zuniga ,

 

Please update the field length of User ID field from 40 to 80/100 by navigating to Configure-> table of sys_user form. 

This will tackle your issue without any other impact.

 

Thanks,

Danish Bhairagdar