Looking for custom field's to OOB alternatives in ITSM
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08-18-2026 05:51 AM
Looking for OOB feature for ITSM module, WHat is the best approach to look for OOB standard fields
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08-21-2026 01:41 AM - edited 08-21-2026 01:48 AM
Hi @sahanupama
Best Approach to look for OOB standard fields is Dictionary.
If the field's backend name does not start with 'u_', it is generally considered an OOTB (standard) field.
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Thank you!
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08-21-2026 02:42 AM
what's your actual business requirement?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
