my instance not showing Application Navigator,Content frame, Banner fame

Raju04
Tera Contributor

Hi ServiceNow Community,

I am currently using a Personal Developer Instance (PDI) in ServiceNow, and the interface has changed to the Next Experience UI. I no longer see the familiar sections like Application Navigator, Content Frame, and Banner Pane.

Could anyone guide me on how to switch back to the classic UI with those features?
Any step-by-step instructions would be appreciated.

Thank you!

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@Raju04 This issue can be attributed to your current role on the instance. Please use the following steps to change your role to admin.

1. Navigate to https://developer.servicenow.com/dev.do

2. Screenshot 2024-10-01 at 9.27.56 AM.pngScreenshot 2024-10-01 at 9.28.14 AM.pngScreenshot 2024-10-01 at 9.28.31 AM.png

Do a fresh login and you would be able to see all the content frames and banners as admin.

 

Hope this helps.

View solution in original post

2 REPLIES 2

Sandeep Rajput
Tera Patron
Tera Patron

@Raju04 This issue can be attributed to your current role on the instance. Please use the following steps to change your role to admin.

1. Navigate to https://developer.servicenow.com/dev.do

2. Screenshot 2024-10-01 at 9.27.56 AM.pngScreenshot 2024-10-01 at 9.28.14 AM.pngScreenshot 2024-10-01 at 9.28.31 AM.png

Do a fresh login and you would be able to see all the content frames and banners as admin.

 

Hope this helps.

Raju04
Tera Contributor

My Instance is working.

Thank you so much for your suggestion.