Not able to add child group to parent group

Nandini Gupta
Tera Contributor

Hi,

User is not able to add group as child in Parent group. When they open the parent group and go the the child groups tab then click on EDIT button to add select the correct assignment groups to add and it goes to the queue and click on save it but group does not appear in the child record tab list after saving.

5 REPLIES 5

SandeepGujja
Tera Contributor

@Nandini Gupta
The most important point to remember here is that the user cannot perform that action because they do not have the required permissions or authority.

In most cases, such configurations are restricted and controlled by the system administrator. If access is needed, the user should reach out to the admin team for appropriate roles or permissions.

Hope this helps!