Hi All,
We have encountered an issue where when an incident is raised via abc catalog item, major incident and post incident review section appears on default view and we cannot make any changes on the form. This is happening only for incident raised with abc catalog item. When view changed to major incidents, then we are able to make changes on the incident and also the sections major incident and post incident review dont appear there. We have checked catalog ui policies, client scripts of the abc catalog item, but could not find anything.
Does anybody have any suggestion on this issue.
Thanks
