Profile Photo Won't Upload

[kerrifives]

I'm trying to upload a profile photo on my Community profile page but get an error saying the submission failed and to try again later. I've tried Edge and Chrome both several times with the same result. Anyone have help on that topic?

[adityahubli · Accepted solution]

Hello @kerrifives ,

If this response helps you  then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant

[adityahubli]

Hello @kerrifives ,

The same issue happened to me when I tried to upload a photo.

Possible reasons could be:

1. The photo size (several MB) might be greater than the predefined upload limit.

2. There may be an internet connectivity issue.

3. The photo format may not be compatible.

Try again after some time it will let get uploaded ..

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant

[adityahubli · Accepted solution]

Hello @kerrifives ,

If this response helps you  then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant

[kerrifives · Accepted solution]

Thanks so much! I reduced the size of the photo and was able to upload it!