Regarding my community points

[haseena ayesha]

Hi Team,

How to get my community points to my new mail ID.

Thanks & Regards,
Haseena

[M Iftikhar]

Hi @haseena ayesha ,

You can refer to the following KB articles regarding merge of your ServiceNow ID:
Changing (updating) my email (account) - ServiceNow University
Merging (merge) my email (accounts),transfer certifications, badges & vouchers to new email - Servic...

Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.

[GlideFather]

Hi @haseena ayesha,

navigate to:

https://profile.servicenow.com/now/cuam/user-profile-detail/myProfile/NL 

And there click ServiceNow ID and Merge ID:

And if needed raise a case under the Support > get support in the top menu

[GlideFather]

@haseena ayesha 

Please consider editing your original post to remove any personal information. Since this is a publicly accessible site, it's safer not to share sensitive data. For your own good...

[Anand2799]

Hi @haseena ayesha ,

You can try to merge your id as suggested by @GlideFather and @M Iftikhar, however don't expect that you will get all your community points. 

I lost my community account with rising star badge, I tried to merge my account and reached to support however, I was not able to recover my account or points.

Thanks

Anand