Regarding my community points
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09-19-2025 04:02 AM - edited 09-19-2025 04:29 AM
Haseena
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09-19-2025 04:33 AM
I remember it was possible to link up to 5 accounts together without need to merge as an individual might work for multiple companies. But I cannot find it anymore...
And you lost your RS badge? 😮 I'd expect that SN team would assist on that, so sorry to hear that
No AI was used in the writing of this post. Pure #GlideFather only
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09-19-2025 04:42 AM - edited 09-19-2025 04:43 AM
After merge I was able to login, then 2 days later it just gone, tried reaching out to support and admins but it didn't work.
And my account no longer exists.
This happened with so many others. I learned it hard way use your personal account, when you switch companies, you might lose your community badges and points.
ServiceNow account merging process don't always work, I have also seen so many even lost their certifications.
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09-19-2025 04:46 AM
But I cannot use my personal account because of the Partner portal, training credits and Support Portal.... 😕 thanks for warning
No AI was used in the writing of this post. Pure #GlideFather only
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09-19-2025 05:04 AM
Yes, for certification I am also using my company account, I didn't get into any issues with certification, however I always setup MFA and account recovery emails.
Always verify your certifications/credits/points even after updating/merging id. Login to account regularly after merge/update, sometimes you lost access/certification after some time (1-2 weeks), this happened with me I lost access to community portal even after verifying I can access after merging, however my now learning history was intact.
