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Review Completed Courses

Sal D
Giga Contributor

3 hours ago

Good morning, how can you re-review the course material for a course you have completed within ServiceNow University? I've recently went into Customer Service Management (CSM) Essentials On Demand (Yokohama); however, I cannot view the modules and materials I completed.

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GlideFather
Tera Patron

2 hours ago

Hi @Sal D,

 

if you navigate to this Customer Service Management (CSM) Essentials On Demand (Yokohama) what do you see there?

 

Mine says Start because I haven't completed it:

GlideFather_0-1764250448634.png

 

but for other that I completed, I can see it:

GlideFather_1-1764250506958.png

 

 

So if you don't see it, then it might be wrong link that you access (the same course can be for another version and/or in different language).

 

The easiest way is to go to your profile:

https://learning.servicenow.com/now/lxp/learning-dashboard 

 

And scroll down to the completed classes, eventually check your mailbox there shall be confirmation email and it shall contain the link to the class as well.

 

Let me know if you found it.

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This reply is 100 % GlideFather and 0 % AI
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