ServiceNow Certification (CSA, CIS etc)

[Manal AQUIL]

Hi Community Members,

If I register exam via webassessor which is not linked to my current employer and I pay the exam fees on own . 

Will my certifications still be valid or I need to link account with ServiceNow partner employee ??

Regards,

Manal Aquil

[Bhuvan]

@GlideFather 

You can refer PDF from below link. It depends on the Enterprise Training Agreement your Organization has with ServiceNow for learning and certifications.

https://www.servicenow.com/content/dam/servicenow/other-documents/schedules/enterprise-training-agre...

I know many ServiceNow Partner Organizations that has ETA with ServiceNow that comes with on-demand learning and Mainline certifications as part of the agreement. It might vary from case to case depending on the agreement between Organization and ServiceNow and level of partnership. Expert Programs CTA and CMA are not covered as part of this.

Hope it clarifies !

Thanks,

Bhuvan

[GlideFather]

Yes, the link you shared confirms it: "ServiceNow Partner Program Partners in the Elite or Global Elite designation can purchase entitlements for ServiceNow Training and Certification Products in accordance with the following packages."

So it's not for free... or is it? If you are a company that will become Partner tomorrow, you need to make this ETA contract to get packages, but you won't get it for free. But if you know how to get it for free, then make business from it or tell me and we will be disgustingly rich, I can tell you. that 😄 

[Bhuvan]

If you go through the link, it explains the different packages available for Enterprise Training Agreement. It is never a free program provided by ServiceNow rather covered by agreement between Partner Organization and ServiceNow and it has its own terms & conditions and confidential master agreement executed between the involved parties.

As an employee, if your Organization is partner of ServiceNow and have ETA agreement that provides Mainline certifications, you can avail it is what I meant. I know many Organizations who has ETA with ServiceNow that provides On-demand learning content and Mainline certifications as part of this agreement. 

Might be worth to add, check your level of partnership and Enterprise Training Agreement between your Organization and ServiceNow in future posts to avoid any misconceptions.

Thanks,

Bhuvan

[kaushal_snow]

Hi @Manal Aquil ,

Yes, even if you register and pay for a ServiceNow certification via Webassessor using your personal (non employer) account, your certification remains valid, the key thing is to link your Webassessor email with your Now Learning / ServiceNow profile so that the certification appears in your credentialing record....

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

[Nikhil Bajaj9]

Hi @Manal Aquil ,

First thing you should be aware that November onwards webassessor will be replaced with Pearson.

https://www.servicenow.com/community/training-and-certifications/article-bye-webassessor-hello-pears...

So my suggestion will be hold on - let this transition be completed and then you can schedule your exam on Pearson. If your employer is a servicenow partner company then yes you should link your webassessor with your official email id. If you are working with partner company and you have the partner portal access - All trainings and vouchers will be free for you [Check with your management for Partner portal access].  I guess you need to complere on demand training again and get the voucher again (as your certifications were on older version of Servicenow so complete training on new version).

If you have any further question, You can ask again.