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servicenow.com/community/user/viewprofilepage

HG1
Tera Contributor

a month ago

Does anyone know how to update the servicenow.com/community/user/viewprofilepage? Mine is displaying my previous employer, although when I click Edit Profile to update, my correct employer shows on that display and does not allow for an update and does not carry to the other page. I would like https://www.servicenow.com/community/user/viewprofilepage/user-id/117460 to match the correct employer on https://profile.servicenow.com/now/cuam/user-profile-detail/myProfile/community

 

Any insight is greatly appreciated.

 

Thank you

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GlideFather
Tera Patron

3 weeks ago

Hi @HG1,

 

this seems to be related to (incomplete) merging of two accounts. Go to SN University > Help centre to create a case to get assistance.

 

Eventually you can read FAQs about it: Merging my email (accounts),transfer certifications, badges to new email 

 

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Answers generated by GlideFather. Check for accuracy.

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