Task: Configure knowledge article form

[KonstantinZ]

All made like in task but not valid - could you tell me the reason 

[nicolesnide]

I am having the same issue. My order is correct.

@Servicenow can you help us?

[Allen Van de Wa]

I'm not sure if this is still an issue, but it worked for me.

• Navigate to Knowledge > Articles > Create New
• When picking the Template, select Policy

• Right-click on the form header (where it displays 'Policy New record').

• Choose: Configure > Form Layout.

• On the pop-up window, select Not Now.
• Add the three items from the Available section to the Selected section (Overview, Purpose, Policy Details), at the bottom of the list, in that order.
• Save, and then Validate.

[360]

Thank you, it worked!

[nicolesnide]

Allen thank you so very much! This worked perfectly. I appreciate your time and response!!

[jnsmith24]

Thank you very much this helped me fix the issue I was having.