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Trouble Accessing the Instance for Training

PeachesCB
Kilo Contributor
 
4 REPLIES 4

GlideFather
Tera Patron

Hi @PeachesCB,

 

can you be more specific? this is not enough to answer you properly.

 

If you have a training where there's a lab instance, then you can log into the training and there is a button to access it:

GlideFather_0-1760893977920.png

 

 

It can happen that it's hibernating, in that case you will need to awake it with a button at the same place. It will be either Open or Awake instance.. to get it up and running may take some time, be prepared for it.

 

Let me know if this answers your question or if you need more details because from your vague description it's not clear....

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Hi @PeachesCB, any feedback? would be cool to hear something from you...

 

 

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @PeachesCB ,

 

Can you please describe your issue and attach screenshot so that we can undertand your issue.

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

PeachesCB
Kilo Contributor

Hello GlideFather, 

 

Thank you for the follow-up. I am unable to wipe the instance to create a new session for training on the Xanadu version.  I am wanting to continue training on this version as of SNOW.  Screenshot below of what I currently have access to.  Hope this info helps. 

 

PeachesCB_1-1761049188350.png