Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Unable see the confugure avalible fields option in the filter activity for all tables for admins

Kranthi Rohit
Tera Contributor

‎09-13-2024 12:24 AM

Hi All ,
I am unable to access the "configure available fields " in filter activity for all tables in non prod instances

Note: For your information we are using domain separated instance. Every input is appreciated.

Non prod not able to see the option

KranthiRohit_1-1726212052991.png

 

In Prod able to see the configure available fields option

KranthiRohit_2-1726212272520.png

 

 

 

0 Helpfuls
  • 394 Views
2 REPLIES 2

Community Alums
Not applicable

‎09-13-2024 12:34 AM

Hi @Kranthi Rohit ,

Is audit turned off on those fields? Can you check the dictionary of those field, if no_audit is set.

Please refer to this KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0693847

 

0 Helpfuls

Kranthi Rohit
Tera Contributor

‎09-13-2024 12:59 AM

Thanks for your quick response , I have admin role but i am unable to see the configure available fields link on filter activity . I need to access that link. 

0 Helpfuls