Unable see the confugure avalible fields option in the filter activity for all tables for admins

Kranthi Rohit
Tera Contributor

‎09-13-2024 12:24 AM

Hi All ,
I am unable to access the "configure available fields " in filter activity for all tables in non prod instances

Note: For your information we are using domain separated instance. Every input is appreciated.

Non prod not able to see the option

KranthiRohit_1-1726212052991.png

 

In Prod able to see the configure available fields option

KranthiRohit_2-1726212272520.png

 

 

 

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Community Alums
Not applicable

‎09-13-2024 12:34 AM

Hi @Kranthi Rohit ,

Is audit turned off on those fields? Can you check the dictionary of those field, if no_audit is set.

Please refer to this KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0693847

 

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Kranthi Rohit
Tera Contributor

‎09-13-2024 12:59 AM

Thanks for your quick response , I have admin role but i am unable to see the configure available fields link on filter activity . I need to access that link. 

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