Unable to Access “My Profile & Settings” – Profile Shows “undefined undefined”
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5 hours ago
Hi everyone,
I’ve been facing an issue with my ServiceNow profile portal for quite a long time. Whenever I open “My Profile & Settings,” it redirects to a technical issues page saying “We will be back shortly,” and my profile name appears as “undefined undefined.”
I’ve already tried:
Clearing cache/cookies
Different browsers
Incognito mode
Logging out/in
But the issue still persists. Has anyone faced this before or knows a fix?
Thanks in advance.
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