Work Orders
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4 weeks ago
Can you add multiple technicians to a work order?
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4 weeks ago
you can create multiple work order tasks and assign to different technician.
Setting up work orders and tasks
you can also assign work order tasks to crew.
Assign work order tasks to crews
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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4 weeks ago
Hi there @Rods Awesome
but it depends on how your Work Order configuration is set up. Out-of-the-box, the Work Order form usually has a single “Assigned to” field for one technician, but you can leverage the “Assigned to group” field to assign it to a group containing multiple technicians or use the “Work Order Tasks” table to create individual tasks for each technician.
kindly accept the solution if its helpful.
Kind Regards,
Mohamed Azarudeen Z
Developer @ KPMG
Microsoft MVP (AI Services), India