All the HR tasks are showing in the TASK tab of Agent workspace not under the HR tasks TAB

pk2184046
Tera Expert

pk2184046_0-1761812943390.png

 

 

HI ALL,

 

All the HR tasks that are created showing under the main table (task) not on the HR task(sn_hr_core_task) table.

 

When ever the tasks are created we are creating on the HR tasks table only in the normal UI it is showing both but in the workspace only in the Task tab.

 

1 ACCEPTED SOLUTION

@pk2184046 

You need to search the Workspace View on your HR Table and then add Related list there

Once you add there it will start coming in workspace as well

Example

1) I opened sn_hr_core_case_total_rewards form

2) Configure Form  -> Related list

AnkurBawiskar_0-1761821147102.png

3) select the Workspace view

AnkurBawiskar_1-1761821186223.png

 

4) add your related list from left to right -> Save

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@pk2184046 

did you check the related list in native?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

I have created a new related list can you please let me know how I can add it in the HR agent workspace.

@pk2184046 

You need to search the Workspace View on your HR Table and then add Related list there

Once you add there it will start coming in workspace as well

Example

1) I opened sn_hr_core_case_total_rewards form

2) Configure Form  -> Related list

AnkurBawiskar_0-1761821147102.png

3) select the Workspace view

AnkurBawiskar_1-1761821186223.png

 

4) add your related list from left to right -> Save

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader