Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent. Join the Challenge.
you shared just a list of incidents but not the requirement. So it's not clear what you are expected to do...
Generally speaking, was it performed by correct suer (platform user x system administrator). Also, if you refersh the browser page, what do you see - was it saved correctly?
