Revolutionizing Contract Management: Video Demos of ServiceNow's Latest Features (Part 1)

[Ben Kurzman]

ServiceNow's Q4 2025 store release introduces groundbreaking capabilities that are transforming how organizations handle contract management. In this first installment of our two-part video series, we're excited to showcase two powerful features that dramatically reduce review time and improve accuracy: AI Contract Summarization and Document Comparison.

Feature 1: AI Contract Summarization - From Hours to Minutes

The Business Challenge: Legal and procurement teams waste countless hours reading through lengthy contracts, struggling to quickly identify key terms and conditions buried in complex legal language. This bottleneck slows down deal cycles and limits the number of contracts teams can effectively review.

The Solution: Now Assist's Contract Summarization feature transforms contract review from a time-intensive process into an instant insight engine. Watch our video demonstration to see how a single click on the "Summarize" button analyzes any contract, supporting document, or executed PDF to generate a concise, accurate summary of key points, terms, and conditions. The feature also enables conversational questions, allowing users to quickly extract specific information without reading the entire document.

Demo:

The Impact: Organizations can see dramatic efficiency gains, with contract reviews that previously required 30-45 minutes now completed in under 5 minutes. Teams can rapidly prioritize which contracts need deeper scrutiny and which can be processed immediately. This acceleration in the review process means faster deal closure, increased contract throughput, and better resource allocation across legal teams.

Feature 2: Document Comparison - Precision Redline Analysis

The Business Challenge: Tracking changes between contract versions is essential but extremely tedious work. Manual line-by-line comparisons are prone to human error, and missing a critical modification can expose organizations to significant legal and financial risk.

The Solution: The Document Comparison feature automates redline review with precision and speed. Our video demonstration walks you through selecting any two contract versions and instantly generating a detailed comparison file that highlights every difference between documents, complete with a summary of the total number of changes. Further a redlined document can be downloaded, and users can edit directly from MS Word where they can accept or reject each redline quickly.

Demo:

The Impact: What once took lawyers hours of painstaking review now happens automatically in moments. Legal teams can confidently catch every modification, addition, and deletion while scaling their review capacity significantly. Whether reviewing vendor redlines or tracking internal revisions, teams gain complete visibility into document changes, reducing risk while freeing up valuable time for higher-value legal work.

Coming Soon: Part 2

Stay tuned for the second installment of this series, where we'll demonstrate three additional powerful features from ServiceNow's Q4 2025 release: the new amendment workflow, AI obligation extraction, and AI powered conversation search. These capabilities further expand the platform's contract management ecosystem, and we'll be showcasing them very soon.

ServiceNow's Q4 2025 release represents a significant leap forward in contract lifecycle management, combining AI innovation with practical workflow improvements that deliver measurable business value. These features are available now to help your organization transform its contract management processes.