ServiceNow Creator Studio

Vaishnavi Lathk · ‎06-03-2024

ServiceNow Creator Studio

Link- https://www.youtube.com/watch?v=AUKNYeaPOe8&t=592s

The latest episode of Creator Toolbox has generated significant excitement among the ServiceNow developer community. In this episode, we explored the upcoming release of Creator Studio, which promises to revolutionize application development for non-developers on the ServiceNow platform. The episode featured hosts Lauren McManamon and Chuck Tomasi, along with special guest Kiernan McMorrow from the Creator Studio outbound product management team. This blog post was created using our stream summarizer tool.

Getting started with Creator Studio

A new approach to application development on the Now Platform. Creator Studio is designed for all developers, offering a guided, intuitive environment for building request-based applications. It breaks down the traditional barriers to app development, making it accessible for business process experts to bring their automation ideas to life.

ServiceNow's Creator Studio is a game-changer for non-developers, providing a user-friendly, guided environment for building request-based applications. It breaks down traditional barriers, empowering business process experts to turn their automation ideas into tangible solutions without needing extensive coding knowledge. Although Creator Studio is not designed to replace existing development tools like App Engine Studio, it complements them by offering a fresh entry point for app creation.

This innovative approach represents a paradigm shift in application development on the ServiceNow platform, broadening access and enabling more users to contribute their process expertise to real-world applications.

When users log into the Creator Studio application, they see a view of all the applications they are entitled to, based on their access level (Full or Limited), and can request access to others. Users with full Creator Studio access can create a new application by clicking the "Create Application" button at the top left.Each scoped app in Creator Studio can contain multiple forms, providing a new way to develop apps. This approach allows departments to have numerous input forms while simplifying licensing, data management, and maintenance.

1) Test Drive the tool for yourself.with this click through demo,you can experience firsthand just how much impact Creator Studio can have.

https://app.getreprise.com/launch/dyRboqy/

2) Watch a discussion with experts.

https://www.servicenow.com/community/developer-advocate-blog/simplifying-application-development-wit...

Key Features of Creator Studio

1) User-Friendly Interface :- The Creator Studio offers a highly intuitive user interface, featuring drag-and-drop form builders and a well-curated set of form components. These tools are designed to make application creation straightforward and efficient, even for users with little to no coding experience. The drag-and-drop functionality allows users to easily place and arrange elements on their forms, while the extensive library of components provides all the necessary building blocks to create comprehensive applications. This approach significantly reduces the complexity of application development, enabling users to focus on their specific business needs rather than the underlying technical details.

2) Guided Automations:- Creator Studio simplifies the automation of workflows through a curated set of automation components available in the Process Automation Designer. These guided automations are designed to be user-friendly, allowing users to leverage powerful automation capabilities without requiring deep technical knowledge. The Process Automation Designer provides pre-built components and templates that streamline the creation of automated processes, ensuring that users can easily define triggers, actions, and conditions to automate routine tasks and complex workflows alike. This feature enhances productivity and ensures that business processes are executed consistently and efficiently.

3) Comprehensive Preview and Deployment Options:- Before deploying an application, users can take advantage of comprehensive preview options to see how their application will appear across various platforms, including the ServiceNow portal and mobile app. This feature ensures that the application’s user experience is consistent and optimized for different devices. Additionally, Creator Studio includes robust deployment options that incorporate a review process, ensuring that all applications undergo thorough scrutiny before going live. This process ensures governance and compliance with organizational standards, minimizing the risk of errors and enhancing the overall quality of the deployed applications.

4) Enhanced Collaboration:- One of the standout features of Creator Studio is its ability to facilitate enhanced collaboration between non-developers and professional developers. The platform enables non-developers to create the foundational elements of an application using the intuitive tools provided. Once the basic structure is in place, professional developers can step in to extend the application’s functionality, integrate it with other systems, or add more complex features. This collaborative approach ensures that applications benefit from the domain expertise of non-developers and the technical skills of developers, resulting in more robust and effective solutions. It also promotes a more inclusive development process, where ideas and contributions from various stakeholders can be incorporated seamlessly.

Installation of Creator studio -

Creator Studio is more than just a new tool, it’s a new way of thinking about application development on ServiceNow. It promises to open up the platform to a broader audience, enabling more users to contribute to their organization's digital transformation journey.

Note : Your PDI has to be on Washington DC Release Patch 3 Hot fix 1

What plugins are required to activate Creator Studio?

The following plugins must be installed for Creator Studio:

1) Creator Studio [sn_creatorstudio]

2) Creator Studio - Global [com.glide.creator_studio.global]

Roles installed with Creator Studio

Role	Description	Contains role
sn_creatorstudio.basic_fulfiller	Gives some fulfillers: Access to the Request App Workspace The ability to edit some fields in the sn_creatorstudio_task table	canvas_user
sn_creatorstudio.admin_write		sn_creatorstudio.basic_read sn_creatorstudio.basic_write
sn_creatorstudio.restricted_user	Provides access to Creator Studio Users can't create new apps	catalog_builder_editor sn_creatorstudio.app_requestor sn_collab_request.basic_write sn_udc.basic_read sn_creatorstudio.basic_read sn_collab_request.basic_read app_template_runner
sn_creatorstudio.user	Provides access to Creator Studio Users can create new apps	catalog_builder_editor sn_collab_request.basic_write sn_udc.basic_read sn_creatorstudio.basic_read sn_collab_request.basic_read app_template_runner sn_g_app_creator.app_creator
sn_creatorstudio.app_requestor	Primitive app requestor access to Creator Studio resources
sn_creatorstudio.basic_read	Primitive read access to CrS resources
sn_creatorstudio.basic_write	Primitive write access to CrS resources

Tables installed with Creator Studio

Table	Description
New Application Admin Task [sn_creatorstudio_new_application_admin_task]	Extends the Task table.
New Application Task [sn_creatorstudio_new_application_task]	Extends the Task table.
Request App Config [sn_creatorstudio_request_app_config]	Extends the Application File table.
Request Subtask [sn_creatorstudio_child_task]	Extends the Task table.
Request Task [sn_creatorstudio_task]	Table where all requests from apps made in Creator Studio are stored. Note: You must have the Request Task table installed on the production instance as well as the non-production instance.

When creating an app with Creator Studio, there are three major areas you'll be working with: Form Creation, Automation, and Workspace.

Form Creation -

The form builder offers a curated set of configurable form components, enabling users to modify labels, add explanatory text, include necessary field types, reference data, and easily build their catalog item as the initial component of their app.

2)Automation -

Beneath the surface of Creator Studio Automations lie Playbooks, one of the most powerful features of Creator Studio. Playbooks enable process owners to convert their process expertise into robust automations using a curated, streamlined set of process automation designer components. Users can add triggers to specify when tasks should run and can add or modify process steps using the visual diagram or Kanban view.

3)WorkSpace -

The unified Creator Studio workspace offers an app that fulfills a centralized area to access their curated, pre-filtered lists of submitted app requests. Every Creator Studio app exists within this same workspace, providing a convenient fulfillment experience without the burden of creating and maintaining multiple workspaces.

Each created app automatically generates its own agent role, ensuring that when individuals log into the Creator Studio workspace, they only see the apps they have permission to access through that role

4) Deployment

After building an intake form, creating the single-step automation, and configuring the workspace, the final step is to submit the app for deployment.

Creator Studio integrates seamlessly with the App Engine Management Center and uses pipelines to deploy apps, offering a configurable method for deployment to instances. This approach simplifies the governance process and removes the need for Creator Studio developers to handle deployment configurations.

When you create a Creator Studio app, you receive your own app scope (along with associated roles), encapsulating all developed components into an easily deployable package.

Pipeline deployments grant admins full control over which apps can be promoted to their production instances through the App Engine Management Center. Once approved by admins, the app can be used across the organization.

Regards,

Vaishnavi Lathkar