Best Practise for changing users in an assignment group

joshmorris
Tera Guru

What is best practice for changing users in an assignment group? As the data isnt pulled through an update set so is it best just to do it manually in dev then test then prod or is there another way.

13 REPLIES 13

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @joshmorris 

 

You need to move data / changes manually via xml from Dev to prod. Update set did not capture the data level changes.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Thanks for the reply,

 

How do I go about exporting changes to users in an assignment group to XML?

Hi @joshmorris 

 

https://youtu.be/irp8J6rkgqQ?si=OtovlizfMxYGOesB

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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CISITSM #ITSM #csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality

Is there a specific time when he shows how to do it as the video is almost an hour