Xanadu Creator Studio

Jvan1491
Tera Contributor

‎11-02-2024 01:55 PM

Hi All, 

 

I just opened a new Xanadu instance for the first time and I see the options to open Creator Studio, App Engine Studio etc on the front Page. But every time I click either link, I get this page below. What must I do?

 

Jvan1491_0-1730580875598.png

 

0 Helpfuls
  • 664 Views
3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-02-2024 03:16 PM

Hi @Jvan1491 

 

This is a very common issue with the Xanadu release and if you are on patch 0 or 2. The workaround, release this instance get the new instance with a lower version and then upgrade to the Xanadu release. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

AndersBGS
Tera Patron
Tera Patron

‎11-30-2024 02:01 PM

Hi @Jvan1491 ,

 

 as @Dr Atul G- LNG had suggested, if PDI is not setup properly, it i is better to release the instance and request a fresh installation.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

 Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

0 Helpfuls

PrashantLearnIT
Giga Sage

‎12-01-2024 09:58 PM

Hi @Jvan1491 

 

Release the current PDI and get a new PDI for XANADU Patch 3, then it will work.

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************
0 Helpfuls