Best Practise for changing users in an assignment group
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‎11-27-2024 12:50 AM
What is best practice for changing users in an assignment group? As the data isnt pulled through an update set so is it best just to do it manually in dev then test then prod or is there another way.
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‎11-27-2024 01:04 AM
Hi @joshmorris
You can start watching from 45:00 and get the idea.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎11-27-2024 01:24 AM
I do what you do in the video but the changes don't go through. I export the assignment group as below. And import it again into non prod yet the users inside the assignment group dont change in non prod. I'm probably missing something but I don't know what
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‎11-27-2024 01:27 AM
Hi @joshmorris
So you need to remove the non required users from Group first,
Go to group
Related list - Member
Edit
Remove from right to left side.,
Save
Then export that group XML to upper instance
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎11-27-2024 01:31 AM
This is what I did and I didn't change the users in the group in the upper instance.
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‎11-27-2024 02:12 AM
Hi @joshmorris
I just did same,
in PDI , removed a user from Group
Exported the XML
Goto another instance
Open Group list view
Import xml
and refresh screen
changes has been done.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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