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yesterday
i am planning to appear for CIS-CSM exam for which planning to complete CSM essentials course. Please guide me which one i should take up as there are 2 courses one for Xanadu and one for Yokohoma, shall i go for Yokohoma as its got completed automatically and go through ebook?
Please guide wanted to be double check before starting it.
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yesterday
Hi @ashishgoyal
voucher concept is not there now. You can directly register for CSM exam.
here is the link:
Regards,
Mohammed Zakir
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yesterday
If you have taken now learning course and do revision and have some hands-on then you should clear it.
Please take course on Yokohama and also revise release notes for Zurich
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
Thanks @Ankur Bawiskar I am starting to read ebook but as there were 2 courses on both releases i wanted to check which one to register for?
I am starting with CSM Essentials Yokohama ebook and lab, hope it is good?
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yesterday
Hi @ashishgoyal ,
Yes, go for Yokohama course as its the latest one. It will be good start.
Regards,
Mohammed Zakir
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yesterday
CSM Essentials won't help you to get voucher
You need to complete the path to get voucher
Customer Service Management (CSM) Professional Suite
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader