CSM exam course

ashishgoyal
Tera Contributor

i am planning to appear for CIS-CSM exam for which planning to complete CSM essentials course. Please guide me which one i should take up as there are 2 courses one for Xanadu and one for Yokohoma, shall i go for Yokohoma as its got completed automatically and go through ebook?

 

Please guide wanted to be double check before starting it.

1 ACCEPTED SOLUTION

Hi @ashishgoyal 

 voucher concept is not there now. You can directly register for CSM exam.

here is the link:

https://learning.servicenow.com/lxp/en/customer-service-management/certified-implementation-speciali...

 

Mohammed8_0-1766035783663.png

 

Regards,

Mohammed Zakir

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10 REPLIES 10

Ankur Bawiskar
Tera Patron
Tera Patron

@ashishgoyal 

If you have taken now learning course and do revision and have some hands-on then you should clear it.

Please take course on Yokohama and also revise release notes for Zurich

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks @Ankur Bawiskar I am starting to read ebook but as there were 2 courses on both releases i wanted to check which one to register for?

I am starting with CSM Essentials Yokohama ebook and lab, hope it is good?

 

Hi @ashishgoyal ,

Yes, go for Yokohama course as its the latest one. It will be good start.

 

Regards,

Mohammed Zakir

@ashishgoyal 

CSM Essentials won't help you to get voucher

You need to complete the path to get voucher

Customer Service Management (CSM) Professional Suite 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader