CSM exam course

[ashishgoyal]

i am planning to appear for CIS-CSM exam for which planning to complete CSM essentials course. Please guide me which one i should take up as there are 2 courses one for Xanadu and one for Yokohoma, shall i go for Yokohoma as its got completed automatically and go through ebook?

Please guide wanted to be double check before starting it.

[ashishgoyal]

you mean to say , i cannot appear for CIS-CSM exam after completing Essentials course?

[Mohammed8 · Accepted solution]

Hi @ashishgoyal 

 voucher concept is not there now. You can directly register for CSM exam.

here is the link:

https://learning.servicenow.com/lxp/en/customer-service-management/certified-implementation-speciali...

Regards,

Mohammed Zakir

[Mohammed8]

@ashishgoyal 

Thank you for marking as helpful.

If it answers your question can you please accept the solution and close the thread

Regards,

Zakir

[PrashantLearnIT]

Hi @ashishgoyal 

This course is for CIS - CSM Preparation, this is latest one - https://learning.servicenow.com/lxp/en/customer-service-management/customer-service-management-essen...

This is the link for registering for exam, course is not mandatory, you can schedule it directly also, as No Voucher is generated in this new Exam system - https://learning.servicenow.com/lxp/en/customer-service-management/certified-implementation-speciali...

But according to me you should complete the course 2 to 3 times to crack it easily.

[Dr Atul G- LNG]

Hi @ashishgoyal 

You can refer my playlist as well on my YouTube channel where I cover CSM from zero to advance along with latest course provided by SN.

If you wait few more days you will get Zurich content available on Now Learning.