How to check the log of mail notification?

GaominZ
Tera Contributor

As the title, is there any module that shows the log/record of mail notification sent in the past?
Thanks in advance for anyone who kindly help me with the question!

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@GaominZ 

email logs table is flushed in regular interval so you can't find it for older records

I think it stores for 30 days.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

GaominZ
Tera Contributor

Thank you for the reply.

>email logs table is flushed in regular interval so you can't find it for older records. I think it stores for 30 days.

Do you mean, even its within 30 days I still have no way to find the email logs?
Just want to make sure I didnt misunderstand. Thank you.

GaominZ
Tera Contributor

@Ankur Bawiskar 
Cound you kindly share with me the reply if you can? Thank you very much!!

@GaominZ 

you can see email logs till the time they are not flushed.

It can be 30 days or 60 days.

If you apply correct filter condition and data exists in that table you should see it

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader