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I need to understand the functionality of Pause Duration and Pause Time in servicenow

SivaKumarR
Tera Contributor

‎09-30-2024 06:39 AM

I need to understand the functionality of Pause Duration and Pause Time(in sla) in servicenow

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Dr Atul - LNG
Tera Patron

‎09-30-2024 07:00 AM

HI @SivaKumarR 

 

https://youtu.be/HPbYeDRjEzo?si=1CtfXVufmopk-k6G

 

https://youtu.be/tOGMbGOOPP4?si=X3elnk_LZ6FnzdTp

 

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Batch 7 || Day 16 || SLA - Retroactive Start & Pause || Techno Functional Training || English
Batch 7 || Day 16 || SLA - Retroactive Start & Pause || Techno Functional Training || English
youtu.be/HPbYeDRjEzo?si=1CtfXVufmopk-k6G
Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. LinkedIn:https://www.linkedin.com/in/atulgroverservicenowconsultant Redistribution or ...
Batch1:: SLA || OLA|| UC ||ServiceNow Admin Training||Learn & Grow Together|| With Me #Shorts #Short
Batch1:: SLA || OLA|| UC ||ServiceNow Admin Training||Learn & Grow Together|| With Me #Shorts #Short
youtu.be/tOGMbGOOPP4?si=X3elnk_LZ6FnzdTp
SNOW #Training #ServiceNow #TechnoFunctionalPlease share your feedback in comments or connect with me on LinkedIn. https://www.linkedin.com/in/atul-grover-3bb1b141/ LinkedIn:https://www.linkedin.com/in/atulgroverservicenowconsultant Redistribution or copying of functionality is not allowed!
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