I need to understand the functionality of Pause Duration and Pause Time in servicenow
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‎09-30-2024 06:39 AM
I need to understand the functionality of Pause Duration and Pause Time(in sla) in servicenow
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‎09-30-2024 07:00 AM
HI @SivaKumarR
https://youtu.be/HPbYeDRjEzo?si=1CtfXVufmopk-k6G
https://youtu.be/tOGMbGOOPP4?si=X3elnk_LZ6FnzdTp
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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